Privacy Policy

Effective Date: 1/1/2025

At Phoenix Salon + Spa, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, www.PhoenixCameronPark.com, or purchase our products and services online.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, shipping/billing address

Order Information: Products purchased, order history, and payment details (securely processed via third-party services)

Appointment Details: Service bookings, provider selections, and preferences

Device & Usage Info: IP address, browser type, pages visited, and usage patterns via cookies or analytics tools

Communications: Messages sent via contact forms, email, or text communication

2. How We Use Your Information

We use your information to:

Process and ship product orders

Manage service bookings and confirmations

Respond to questions or customer service requests

Send updates about orders, appointments, promotions, or policy changes

Improve our website and customer experience

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We may share limited information with trusted partners as needed to fulfill services:

Booking Platform: Our scheduling system may collect and store appointment-related information

Payment Processors: All payments are securely processed through Stripe or similar trusted platforms—we do not store your full payment details

Drop Ship Partners: Orders fulfilled by third parties (e.g., IMAGE Skincare) may involve sharing your name and shipping address only

All third-party providers are contractually obligated to protect your data.

4. Cookies & Analytics

We use cookies and basic analytics to better understand how visitors use our site. This includes anonymized traffic data, page views, and referral sources. You may disable cookies in your browser settings at any time.

5. Email & Text Communication

By booking an appointment or placing an order, you agree to receive transactional emails or text confirmations. You may also opt-in to promotional messages. You can unsubscribe from marketing emails at any time by clicking the link in the footer of the email.

6. Your Privacy Rights

You have the right to:

Access the personal information we have about you

Request corrections or deletion of your data

Withdraw consent for marketing communication

To make a privacy-related request, please contact us at ashley@phoenixcameronpark.com.

7. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Phoenix Salon + Spa
3460 Robin Lane, Suite 4
Cameron Park, CA 95682
ashley@phoenixcameronpark.com | 530-350-9197